Skip to main content

Privacy Policy

Welcome to New Forest Pet Crematorium, a dedicated service for those seeking respectful and dignified cremation services for their beloved pets. Your privacy is paramount to us, and this Privacy Policy outlines how we collect, use, protect, and handle your personal information on our website.

Information Collection

When you visit our website or use our services, we may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, and other contact details you provide when filling out forms on our site.
  • Pet Information: Details about your pet that are necessary to provide our cremation services.
  • Payment Information: We process payments through a secure third-party service provider. While we do not store your credit card information, our provider may retain details necessary for processing payments and complying with legal requirements.
  • Usage Data: Information on how you access and use our website, which may include your IP address, browser type, and usage patterns. This data helps us to improve our website and services.

Use of Information

The information we collect is used in the following ways:

  • To provide and improve our cremation services.
  • To communicate with you, respond to your inquiries, and provide customer support.
  • For website analytics and performance improvements.
  • To comply with legal obligations and protect our rights.

Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers are bound by confidentiality agreements to ensure the security of your data.
  • Legal Requirements: We may disclose your information when required by law or to protect the rights, property, or safety of our business, our users, or others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding the personal information we hold about you, including the right to access, correct, or request the deletion of your personal information. Please contact us if you wish to exercise these rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about visitors and visits to our website. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: